How To Manage Your Account

Because only you know when you are hungry we have made the account management process as easy as possible. To make changes to your account, simply log in with your username and password. Head to 'Settings' under your name on the right hand side, to make changes to your account or subscription, or 'Your Deliveries' to skip, reactivate or choose your meals.

To guarantee the highest quality produce we need a little time to plan ahead. This is why we ask you to let us know by the Wednesday before the following week's delivery.

*The cut-off for any pauses, order restarts, address and box type changes made online is midnight on the Wednesday before the next delivery. Emails need to reach us by Wednesday 7pm.

All successful changes will be confirmed by email

Note: Fortnightly subscriptions always run from your original start date and it is not possible for you to change this pattern through the website. For more flexibility with your subscription, move to a weekly subscription and pause the weeks that you do not wish to receive a delivery. Changes will only take affect after your first delivery, so if you need to make a change to your first box, simply get in touch with us to make the change for you. Call 020 7138 9055 or email hello@hellofresh.co.uk