Frequently Asked Questions
Below you will find answers to the most frequently asked questions about our food boxes.
Below you will find answers to the most frequently asked questions about our food boxes.
How to sign up
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How to manage your orders
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Results are
Amazon: Who should I contact if I have an issue redeeming the offer?
First, verify that you are logged into Amazon and that your Prime membership is active, then attempt to redeem the offer following the steps shown in the FAQ 'How can I redeem the free shipping offer from HelloFresh with my Amazon Prime account?'. If you have questions about your Prime membership, please contact Amazon customer service. For questions about HelloFresh shipping, you can speak to one of the HelloFresh Customer Care team by clicking here.
My Deliveries
About HelloFresh
Editing & Managing my Account
Partnerships
Vouchers & Gift Cards
Recipes & Ingredients
