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Find out the answers to the most frequently asked questions about our meal kits | HelloFresh phone number, delivery, subscription, ingredients, account, payment.

HelloFresh FAQs | Your most frequently asked questions

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Frequently Asked Questions

Below you will find answers to the most frequently asked questions about our food boxes.

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If you have credit left on your account, it will automatically apply to your next delivery(ies) when you start a weekly subscription. Don’t worry, you can stop the subscription at any time! Go to Our Plans, select Plan Preferences, and complete checkout. The credit left from your gift will automatically be applied.

Give the gift of simply delicious dinners with pre-measured ingredients and step-by-step recipes delivered to their door.

Your recipient can choose from over 35 recipes every week and decide when and where to receive them.

We pack each box with fresh, quality produce that brings restaurant-quality meals to their kitchen.

Fresh flavours

Redeem it now to get fresh and delicious meals sent your way!

Take the stress out of dinner with pre-planned meals and pre-measured ingredients

Meals made easy

Choose from over delicious 35 recipes designed by chefs and nutritionists

The freshest of flavours

Set your schedule

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Pause or cancel anytime

Get cooking with meals containing meat, fish, and a variety of seasonal produce.

Get cooking with our widest variety of meat, fish, and seasonal produce.

Win over tastebuds of all ages with easy, delicious, and crowd-pleasing meals.

Feel great from the inside out with our wholesome, delicious recipes all under 600 calories per serving.

A selection of meat-free and white meat recipes, for taste buds that prefer a balance of meat and meatless meals.

Feel great with our nutritious and delicious meals, all under 650 calories per serving.

Feel great with wholesome and delicious meals that go easy on the carbs.

We'll show you your preferred recipes first, but you’ll have access to the full menu every week.

Please select from the options below. You can always change them later.

Catch our seafood and veggie meals at the top of your weekly menu.

A selection of protein-rich recipes, where a minimum of 20% of total recipe calories come from a protein source.

Make meat-free meals easy and delicious, with six vegetarian options every week.

Personalise your box

We'll show the recipes you like first, but you'll always have access to the full menu every week!

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We'll use this as your default plan size, but you can customise it from week to week.

Choose your plan size

What kind of recipes do you like?

Classic Box

Classic Plan

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Rapid Box

Traditional Christmas Box 

Veggie Box

Christmas Box

Terms & Conditions

You've unlocked the special prize!

Good news: we've increased your rewards for every friend you bring to the table, for a limited time only. Introduce your friends to HelloFresh and save even more on your next box.

Get extra credit for sharing the key to weeknight dinners

Send free box via

Know someone who’d enjoy HelloFresh?

Nothing shared yet

Have questions? We’re here to help!

Your free box has been sent

Give friends a free week of meals. Hurry, freebies are limited and expire soon!

You have {{availableFreebies}} free boxes* to send

You have 1 more free box* to send

Celebrate, support or simply show you care. Send a fresh box or a gift card to someone special.

Gift a home-cooked night.

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Messages

Get {{creditForCustomer}} off your next Order when Friends sign up.

How does the referral work

Two people cooking together in a kitchen with a HelloFresh box on the counter

Share with a friend.

Excited about this week’s menu?

Two people enjoying a home-cooked meal together at a table

Make someone's week easier!

Share that home-cooked feeling

Hey, I thought you might like this!

A father and two children enjoying a meal together at the dinner table

Share this recipe with a friend.

Know someone who’d like this?

Send an invite and let them enjoy a free box, Delivered to their door. As a thank-you, you’ll get £{{creditForCustomer}} off as soon as they place their Order.

Give them a taste – it’s on us.

Keep an eye on your email for £{{creditForCustomer}} credit once your friend signs up successfully.

Once your friends accept your invitations, your credit will move from pending to received. This amount is the total credit you’ve received, not your remaining balance.

Send a discount

Ask your friend to scan this QR code.

Share in person

Plus, you’ll get £{{creditForCustomer}} off your next Order when they claim it.

They’ll sign up to get it, with no pressure to stay.

Send a friend a free box

Send friends a delicious discount and get {{creditForCustomer}} when they sign up!

Share free meals, get {{creditForCustomer}}

How it works

Please try again later or contact Customer Care at https://www.hellofresh.co.uk/contact-us.

FAQs

Earn credits when your friend joins HelloFresh.

Refer your friends

Rewards

Learn how you'll get rewarded by simply ordering HelloFresh.

Benefits

Your discount(s) this week:

Unskip to use your discount(s):

Your Order

Your next delivery date will be on {{nextDelivery}}. You can skip or un-skip your weeks anytime using the Edit delivery button

Thank you for donating

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There are {{ daysToCutoff }} days left to change your {{ deliveryDate }} delivery!

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Please try again or contact Customer Care at https://www.hellofresh.co.uk/about/contact-us.

Something went wrong.

Rate and review recipes you’ve tried and enjoyed!

Your favourite recipes

You’ve earned a free box to send to a friend.

Pick an open delivery day

Thank you for your understanding! Your other deliveries will remain unchanged.

Delivery FAQs

Tell us what you think about the recipe

How likely are you to recommend HelloFresh to a friend or colleague?

So, how was your delivery on {{deliveryDate}}?

My Past Deliveries

Past Deliveries

Why did you skip this week?

Send friends a free box and get £{{creditForCustomer}} for each one who signs up.

Get £{{creditForCustomer}} when you send a free box

Delivery {{index}}

Check back soon to see this week’s recipes

For your security, a password reset is required before you can update your account details. This helps us keep your information safe.

To protect your account, please reset your password. This helps us keep your information safe.

🔒 Keep your account safe

Earn £{{creditForCustomer}} in credit for each friend that you refer!

Give discounted meals, Get £{{creditForCustomer}}

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We will send an email within 14 days to confirm your account deletion.

You will be logged out

Your subscription is deactivated, and you can continue below to request account deletion. As a reminder, you will still receive any orders on the way or scheduled for delivery in the upcoming week. While your deletion request is being processed, your account will remain accessible. Once the process is complete, your account will be permanently removed as requested.

1. Account Deletion Process.

To start deleting your account, please go to our website and cancel your subscription first.

1. Cancel Subscription

Please confirm that you want to delete your account. We will delete it within 30 days and send a confirmation email.

We’re sorry to see you go.

Please complete the “Cancel subscription” step to continue with the account deletion flow.

First step incomplete

After you’ve cancelled your subscription, you can request to have your account deleted. To submit your deletion request, select Send request and follow the prompts to confirm.

Please note that all of your account data will be removed, including any discounts or credit. If you return to HelloFresh in the future, you’ll need to create a new account.

2. Request Deletion.

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It’s not you. It’s us!

Balance History

{{discount}} off Add-ons

Applies only to standard shipping on your weekly orders. 

1 Year Free Shipping

You're already using a similar benefit. Swap now to use this reward instead.

Automatically applied when you add an item from the "Free Add-On" category to your order.

Free Add-On

Applies to selected items. One item per order. 

{{discount}} off Meals

Auto-applied to your box for {{date}}.Discounts are automatically applied to your orders, one after the other.

Get 3 or more boxes before December 19th to unlock 3 months of Paramount+ on us. T&Cs apply.

3 months of Paramount+ on us

Redeem your Tefal pan once you’re eligible

Free Tefal pan

A free gift

{{discount}} off Specialties

You already have a benefit applied to your next order

Free shipping

{{discount}} off all expanded menu items

{{discount}} off all Specials

We automatically apply this discount to your selected meal plan (no extra meals or additional items).

The final price of the box after discounts can be checked in the order summary.

Your benefits

Add-ons

{{ discount }} off

Select desserts, sides and more and exchange points for Discounts or get them in the Free programme!

Exchange points for rewards

Add-on

Free

Meals + free shipping

Meals

Shipping

Premium

Wait! You still have exclusive membership deals

Gain more time with your box by skipping the next week or multiple weeks ahead.

Test at your own pace

Need more time to try out your first box?

Your nutritionist-approved recipe box subscription. Choose from 6 dietary preferences: vegan, vegetarian, lower carb, flexitarian, keto and more.

You can always modify your box frequency to fit your schedule

An exclusive offer just for you!

Get {{value}} off across your next {{boxes}} boxes. Applied automatically to your next {{boxes}} boxes. No code needed. One-time offer.

Before you go!

Before you go! An exclusive offer just for you!

Save recipes from socials to HelloFresh — create your own cookbook as you scroll.

Save recipes from socials to HelloFresh. Turn your favourite recipes from socials into your own cookbook.

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{{numberOfBenefits}} HelloFresh Rewards

A solid saving on this order. Anything left will still be there next week.

Apply {{balance}} to this order?

Not enough to make much of a dent yet. Keep saving – it’ll still be there next week.

Not much yet – worth saving up?

* Your HelloFresh Cash has been applied to this order. Your remaining balance is {{balance}}.

Your remaining HelloFresh Cash balance is {{balance}}  and will be applied to your next eligible order.

For a limited time, send your friends a discount to try HelloFresh. The best part? You’ll earn credit too!

Share HelloFresh and earn

Give friends a free week of meals, and you’ll get £{{creditForCustomer}} credit when they sign up using your personal code.

Share discounted meals and get £{{creditForCustomer}} in credit

Facebook

Twitter

WhatsApp

Or send discount via

Your friend will get £{{creditForFriend}} off the first box, and you’ll get a £{{creditForCustomer}} credit when they sign up using your personal code.

Your discount has been sent!

Premium shipping fee

Add new address

Flexible plans

Save money

Does this delivery date and time work for you?

Delivery details

Delivery details {{ deliveryDay }} from {{ deliveryTime }}

Delivery instructions

Please, enter your postcode to see available delivery dates.

Delivery Date

Choose a free dessert every week to arrive in your HelloFresh box.

One free breakfast item per box while the subscription is active. Add to your box to redeem.

Free dessert for life!

By clicking "{{ctaButtonText}}" I accept the <a href="/about/termsandconditions" target="_blank" rel="noopener" id="termsandconditions">Terms & Conditions</a> and confirm I have read the <a href="/about/privacy" target="_blank" rel="noopener" id="privacypolicy">Privacy Policy</a>

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Please allow up to 24 hours for a response

The collection will be deleted. Your recipes will stay saved in your cookbook.

Collection deleted

Delete collection

Recipes you’ve made and marked as cooked.

No cooked recipes yet

Tap the heart on any recipe to save it here.

No favourites yet

Any edits will be saved in a new recipe entry, so you can always go back to the original recipe later.

Edit this recipe?

Ingredients are extracted automatically and added to your grocery list in one tap

Your grocery list, done for you

Cooking videos become readable recipe steps in seconds. No pausing or rewinding needed.

Ready in just a few taps

Find your favourite recipes with just a tap. Now they all live in your personal Cookbook!

One home for all your cooking inspiration

Create your free personal cookbook by creating step-by-step recipes from socials

Turn social videos into real meals on your table

Cookbook app interface with social media integration

Get ready for dinner together

This is a third party recipe and HelloFresh has not contributed to its creation

Share the secret — invite friends to build a free cookbook from their social recipe saves

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Share via

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Ingredients

I saved this step-by-step recipe from {{platform}} with the help of the HelloFresh app

Nutrition per serving

Cooking steps

Download the HelloFresh app to enjoy this recipe in your own free cookbook, plus unlock your instant, centralised grocery list

Utensils

Unlock the full recipe

Keep this recipe forever

All done cooking

Free Recipes by {{ creatorName }} | HelloFresh Cookbook

Meet the creators teaming up with HelloFresh to share their favourite recipes and food inspiration.

Meet our cookbook creators | Find your next favourite recipe

Download the HelloFresh app to explore all recipes and create your personalised cookbook

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who became part of our global community today.

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{{monthlyEquivalent}} / mo • Save {{savingsPercentage}}%

Rate the recipe after your meal. Your ratings help personalise what we suggest next.

Based on what you liked before:

The discount for your meals will be added, while your current Free Add-ons discount will be replaced. Would you like to apply the voucher?

Premium Shipping Surcharge

Choose a free item every time you order, while your subscription is active

Order details

Promotions Applied

Save {{discountPrice}} across {{noOfboxes}} boxes

Review your order

{{servingsCount}} total meals at {{price}} per serving

{{servingsCount}} total servings at {{price}} per serving

{{remainingBoxDiscount}} off remaining boxes

Promotions

First box total

Next delivery total

Delivery

Gift card order summary

Order summary

 {{ meals }} meals for {{ size }} people per week

{{ meals }} meals for {{ size }} people (or 1 person + leftovers) per Week

{{servingsCount}} servings at {{fullPrice}} each

Easily pause, skip or cancel your subscription through your account.

Flexible for you

At £4.99 per serving, you save big money on groceries

Please provide your delivery address to see available delivery dates and times.

We currently don’t deliver to your area code yet. Stay tuned until we extend our delivery zones to where you live.

Your weekly delivery is set to arrive every {{day}}.

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What's waiting for you

Enter the 4-digit code we sent over SMS to {{phoneNumber}}

Free Breakfast for Life

Add a promo code to receive exclusive benefits with your order

Choose a free dessert every week to arrive in your HelloFresh box

Free treat promo applied

Promo code

If you close out of the window now, your changes will be lost. Go back to save and submit your feedback

Your opinion counts, and will help us create menus you’ll love.

Thanks for the feedback!

Your previous favourites & popular recipes

YUM!

Over 50 fresh recipes every week

and a changing selection of Extras like Desserts and Sides

and a changing selection of Extras like Desserts and Sides. Click each preference to get a sneak peek of the upcoming recipes.

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How do you like to cook?

Cuisines

Dish types

Level of meal prep

Cooking preferences

Any favourite cuisines?

How do you like to eat?

Exclude

Flavours

Proteins

Dietary habits

If you go back now, you’ll lose your changes.

Discard changes?

What kind of dinners do you love?

Some recipes in your menu may still include these ingredients. Check each recipe before you order.

Just a heads up

Any ingredients to avoid?

Any favourite flavors?

Nutrition

Personal

Goals

Tell us what you like to eat so we can tailor meal picks to your taste. Access to the full menu will always be available.

Your food profile helps us set your meal picks and sort the menu by what’s most relevant to you.

You’ll always have access to the full menu.

Meals matched to your taste

Food profile

We found a more suitable plan size for you.

Number of adults

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Household

How many people in your household?

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Meal preferences

What are your nutrition goals?

Prep in advance and save time throughout the week

What are your personal goals?

{{meals}} meals x {{people}} servings/meal

We recommend updating your plan to better fit your household starting from [date]

Update your plan size

This change will apply to the future automatic selections. Any recipes you have personally selected for upcoming weeks will remain unchanged.

Changes to your meal selections

Which proteins do you enjoy?

Which seafood do you enjoy?

Which meat-free proteins do you enjoy?

Enjoy personalised meal selections and menu ranking tailored to your taste. Edit your food profile in settings.

Your food profile is updated!

Tailor your meal selections and menu to your taste.

Your food profile

You still have some unsaved changes.

Unsaved changes

Primarily plant-based with the occasional inclusion of meat.

Prioritises meat as the central protein source for every meal.

Includes fish and seafood while excluding all other meat products.

Your diet

Excludes meat and fish, focusing on plants, dairy and eggs.

Cooking style

Diet type

Yes, I’d like to receive exciting offers, updates and direct marketing by email and SMS. See our {{privacy}} for further details.

Password should be a minimum of 5 characters

{{ mealSize }} recipes for {{ servingSize }} people per week

Plan size

Fill this field to choose a plan and start cooking with us

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Add to your cart

Change your plan details

Your Plan

Discounts and benefits

Log in

Just click <a href="/weekly-menu" target="_blank" rel="noopener noreferrer">Weekly Menu</a> to see the upcoming meals. Meals change weekly, so there’s always a new flavourful dish to look forward to.

We use less packaging and simple ingredients for delicious, filling meals that are easy to make. Our aim is to bring tasty value and convenience, not turn you into a chef.

Nope! Skip when you want and cancel at any time. You can skip weeks in advance if you’re going away. It’s easy.

Yes! We do offer ketogenic meals. These meals will be labelled with a "KETO" tag underneath the photo of the meal.

In order for our meals to be deemed ketogenic, the meal must contain at least 60% of calories coming from fat, around 20% of calories coming from protein, and 10% or less of calories coming from carbohydrates. Since each individual will have a different carbohydrate threshold that allows them to remain in ketosis, the carbohydrate content of our meals varies.

Some of our meals may be low in carbohydrates, but are not quite high enough in fat to be considered ketogenic! By simply adding more fat to these meals you can achieve a "more ketogenic friendly" meal.

Why does EveryPlate cost less than other Recipe box providers?

{{ numberOfServings }} total servings

Price summary

Do you have any dietary preferences?

{{ numberOfServings }} total meals at {{ pricePerServing }} per serving

What are your goals with HelloFresh?

Let us know what’s important to you.

This helps us suggest the right number of recipes for your plan. You can change or pause it anytime.

Great! And how many meals would you like per week?

How often do you want to cook with HelloFresh?

How many people will be eating?

Your meal plan

1 or 2 days a week

3 or 4 days a week

5 or 6 days a week

Every day

A delicious bonus! Our recipes are designed for at least 2 servings, meaning you’ll have extra to enjoy later!

Change your plan anytime

Flexible, no lock-in plans

Based on what you've told us, this box size works brilliantly for solo cooks. You'll get tasty variety for your weeknights, plus leftovers for tomorrow!

Select the number of recipes and servings per box you want weekly.

Your Summary

What kind of meals do you like?

Tell us how many people you’re feeding, and we’ll make sure every meal is perfectly portioned!

Who are you sharing your meals with?

Added by you

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Completed

Once you add ingredients from recipes, they’ll appear in this list, ready for your next grocery shop

Add a grocery item

Uncheck any items you already have at home

Add to your grocery list

Why not delete all items for a clean slate?

Shopping list cleared!

We'll show these units in your grocery list now, but you can change them anytime.

Choose your preferred units

Image of a recipe details screen, with a button that adds all the recipe’s ingredients to your HelloFresh grocery list. The button says “Add to grocery list”.

Need ingredients for a specific recipe? Just tap to instantly save the recipe’s ingredients to your grocery list.

Add ingredients from recipes

Create your next grocery list directly from any recipe or by adding individual items

Add any groceries you need

Delete all grocery items in “Added by you”?

Delete all shopping items from all your recipes?

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Other items

Here's my grocery list

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{{amount}} per week

On the way

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Upcoming

By rating you help us improve them!

How were your meals?

Just for you

Send friends up to {{discountForFriend}} off their first delivery and you’ll get a {{creditForCustomer}} credit!

Send friends a delicious discount and get {{amount}} when they sign up!

Share free meals, get {{amount}}

Welcome {{firstName}}!

{{count}} preselected meals. Make changes

We know our customers are busy, so you don't need to be home to receive your box. Our custom delivery boxes are designed to keep your ingredients fresh for 24 hours or longer after delivery.

Your plan is weekly, but you can easily skip a week, pause or cancel your account at any time. Just make sure you do so before your weekly cutoff to stop your next order.

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Add your delivery address

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You can select your meals in the next step.

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You already have the {{ planName }} with {{ meals }} meals for {{ people }} people. Do you want to visit your menu to select your meals instead?

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Order {{box}} of {{totalBoxes}} towards +{{points}} points

Order again by {{date}} to keep your progress

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Rate your recipes

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You saved £{{discount}} and you're earning points with this order. {{View Rewards.}}

You saved £{{discount}} with this order. You can earn points to save on future orders. {{Join Rewards.}}

A new way to be rewarded—earn points and unlock exclusive discounts, upgrades and more.

Track the points you've earned and redeemed toward rewards.

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Earn per pound

Rate a recipe

Ways you can earn

Place an order

Featured rewards

Earn points. Unlock rewards.

Rate recipes from your past two deliveries.
Earn 400 points for each rating.
After your next delivery, you can rate more recipes.

Rate and earn

Automatically applied when you add an add-on to your order.

{{discount}} off add-ons

{{Premium meals}} on the menu

{{discount}} off your meals

Automatically applied when you add a premium meal to your order.

{{discount}} off premium meals

Use the full reward in one go to get the best value—any unused amount will be lost.

You can combine it with add‑on or premium meal discounts.

You can combine it with an add‑on discount.

${{amount}} off add-ons

${{amount}} off premium meals

Start earning rewards

You have {{number}} points

Explore all rewards

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Every order brings you closer to a reward.

Earn up to two rewards just by ordering boxes!

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Just one more! Order one more box to unlock a tasty reward.

Welcome to Rewards! Simply order more to earn tasty rewards.

Welcome to Rewards! Order one more box and earn a tasty reward. 

Applicable on items like snacks, lunch options and desserts. 

Applicable on Premium, Ultimate and other special dishes. 

Check back later


Hurry up to use what you worked hard to earn 😉

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Learn more about the HelloFresh Rewards program {{terms}}.

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You have {{benefitCount}} benefit available for your orders.

You have {{benefitCount}} rewards available for your orders.

Enjoy your savings!

Send free meals now and earn rewards when your friend places an order!

Share and earn {{amount}} 

More benefits

Great! You unlocked a reward!

New Level, new rewards! 

HelloFresh Rewards is here!

What you'll unlock:

You're {{remainingBoxes}} {{ remainingBoxes > 1 ? 'orders' : 'order' }} away from unlocking the next Level's benefits!

Skip instead of cancelling to keep your HelloFresh Rewards progress.

Your reward

You're {{remainingBoxes}} {{ remainingBoxes > 1 ? 'orders' : 'order' }} away from unlocking a reward!

Unlock rewards, savings, and surprises – for free! Spots are limited.

HelloFresh Rewards is here and it's free!

Don’t lose your rewards!

Unlock a new Level and rewards after placing this order

Thanks for your interest. We’ll send an email once we have a spot for you, so hang tight.

Keep cooking to unlock level {{milestoneNumber}}'s rewards!

Enjoy HelloFresh Rewards

Join our free loyalty programme to earn rewards with your orders.

HelloFresh Rewards is free!

Introducing

Enjoy this reward with your next order!

Enjoy the tasty rewards you’ve unlocked

Don’t forget—you’ve got rewards!

As a thank you for your time with HelloFresh, you can enjoy this with your next order! ✨

A tasty reward for you

We hope you've enjoyed the time you've spent cooking with us!

As a thank you, here's a tasty reward to enjoy with your next order. ✨

Enjoy your benefit!

Here's a tasty benefit for you!

You’ve unlocked a tasty reward.

Enjoy your rewards!

Use these rewards on multiple orders ✨

Enjoy even more!

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You've got rewards!

You've unlocked new rewards to get more from multiple HelloFresh orders! ✨

Enjoy upgraded rewards!

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Enjoy these rewards with your orders now!

Level {{milestoneNumber}} Rewards

Level {{milestoneNumber}}

Place an order and earn benefits.

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Unlock free shipping, discounts and more!

Each order counts

Unlock free rewards

Level up and save!

Enjoy rewards right away!

Just keep ordering to earn

Enjoy and make savings

Earn rewards for free with your orders

Your upcoming reward

Your upcoming rewards

Delicious surprises are waiting for you.

Keep going!

Great! You unlocked a reward with this order!

You unlocked Level {{level}’s} rewards for this order!

HelloFresh Rewards is here! Earn delicious rewards.

{{ordersLeft}} {{ ordersLeft > 1 ? ’orders’ : ’order’ }} to unlock a new reward.

{{ordersLeft}} {{ ordersLeft > 1 ? 'orders' : 'order' }} to reach a new Level.

HelloFresh Rewards is free. You’ll lose all your progress and rewards if you leave.

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You’ll lose your progress and all your your rewards if you leave.

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• Rate recipes from your past two deliveries.

• Earn 400 points for each rating.

• After your next delivery, you can rate more recipes.

• Rate recipes from your past two deliveries.
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• After your next delivery, you can rate more recipes.

Earn points for rating recipes

• Send a free box to 5 friends per month.• Earn 400 points for each invite, plus get credit when they place their order.

• Send a free box to 5 friends per month.
• Earn {{points}} points for each invite, plus get credit when they place their order.

• Send a free box to 5 friends per month.
• Earn 400 points for each invite, plus get credit when they place their order.

{{discount}} off meals

Add-ons on the menu

Meals on the menu

Premium meals on the menu

You can stack it with free delivery and discounts on meals or premium meals.

It won’t cover any additional delivery fees, but you’ll still save on the main delivery cost.

You can stack it with free delivery or a meals discount.

Unlock rewards

Claim rewards

Reach goals, earn as you go

Tasty side dishes to complement or add a twist to your meals.

Start your day deliciously with a Breakfast recipe, prepared in less than 10 minutes.

Satisfy your sweet tooth with these delicious desserts.

Delicious quick Lunch recipes, ready to prep in 10 mins or less.

Nutritious, ready-to-heat meals for when time is tight.

Better-for-you desserts to sweeten your healthy lifestyle.

To use and access these powerful features click the Edit delivery button

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Your order is saved!

Each week, we pick our 3 favourite meals based on your dietary preference:

Why are these meals in my box?

Need delivery support in the future? You can come back here any time!

Select “Get delivery support” to report any problems you had with your delivery, and we’ll help find a solution!

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Twice the weekly choice, bigger portions and delicious discoveries every week.

Our biggest menu ever.

Your favourite meals (and so many new ones) are now available with or without a subscription.

Premium proteins like salmon every week, at no extra cost.

Upgraded flavour.

Order meals to look forward to, whenever it fits your schedule.

Delicious meals,  no subscription.

Resubscribe for weekly savings, with the flexibility to pause or skip anytime.

Whether you’re back for one order or ready for weekly savings, we’ve got you covered.

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Your meals are delivered when it works best for you.

Decide when you want it

Now HelloFresh does. Enjoy the meals you love, whenever you like. No subscription needed.

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Once your order is placed, it is not possible to modify or cancel it. This ensures we get your order out the door as fast as possible.

Can I cancel my one-time purchase?

Unfortunately, one-time purchases cannot be changed after they are placed. We recommend double-checking your selections before placing your order.

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Order another one-time purchase – no subscription required.

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Available in select areas — check your delivery date for tomorrow’s options.

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The HelloFresh Easter Box

Each bundle is perfectly portioned for your guest count. Plus, you can pick your favourite holiday mains!

Planning your Easter feast?

Generous meal portions for up to 12 people, with your choice of large premium protein.

Large Size

Generous meal portions for up to 8 people, with your choice of premium protein.

Regular Size

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12-person box

Starters

Select the perfect size for your celebration

Choose your size

Main course options

Side dishes

Each bundle is perfectly portioned for your guest count. Plus, you can pick your favourite festive mains!

Grilled hotdogs paired with kale Caesar, zesty antipasti pesto pasta salad and creamy caramelised onion dip.

Summery grilled ribs and corn with kale Caesar, pesto pasta salad and creamy caramelised onion dip.

Grilled steak and chicken with creamy kale Caesar, summery pasta salad and rich caramelised onion dip.

Grilled steak and jumbo prawns with classic kale Caesar, sun-dried tomato pesto pasta salad and caramelised onion dip.

Large box

Regular box

Need some nibbles? Your feast isn’t complete without a...

Delivery summary

Desserts & baking

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Get the lowest rate on every box when you reactivate your subscription. Cancel anytime.

Starting at {{price}}/serving

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{{ meals }} meals for {{ size }} people per week

Automatisch toegepast op je wekelijkse bestelling. Bekijk balans

You get a new discount

Meals per week

Plan

Servings per meal

Your meal preferences are now part of the new {{link}} page.

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No commitment

Carbs

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Rewards overview

We use this to recommend meals tailored to your taste!

You rated all recent recipes!

Ordered last week

Ordered {{number}} weeks ago

Ordered this week

Rate a few more recipes to get even better recommendations.

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Rate your past meals and we’ll recommend recipes you’ll love

Your highly-rated recipes will be highlighted in your menu. Want to rate more recipes? Visit your past orders.

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are more confident in the kitchen with HelloFresh

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Skip, pause or cancel anytime.

Choose a tasty treat every week to arrive in your HelloFresh box.

Your dinner, your way – pick from 50+ recipes weekly

Flavours for all

We’ll show you your preferred recipes first, but you’ll have access to the full menu every week.

Get the same fresh recipes, no strings attached.

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This week’s must-try HelloFresh recipes

Discover the Recipes of HelloFresh Developer

Education & Achievements

Experience

Fun Fact

Ever wonder who dreams up your HelloFresh recipes? Our culinary team is made up of trained chefs, nutritional scientists, food lovers, and creative minds from all corners of the food world—from fine dining to home kitchens. Every week, they brainstorm, test, and tweak recipes based on seasonal ingredients, global food trends, and real customer feedback (yes, we read every rating and comment). Whether it’s a cosy comfort dish or something bold and new, each recipe is designed to be delicious, doable, and something you’ll want to make again and again.

Meet our recipe developers

HelloFresh Recipe Developers: Food Experts Behind Your Meals

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Your first delivery will be reserved for this date.

We’ll set future deliveries for every {{day}}, which you can change anytime.

Your plan is flexible. For future deliveries, you can change, skip, or cancel anytime before the weekly deadline.

We’re always looking for ways to improve our service and we’d love you to be involved by taking part in surveys and research. Your feedback is always really helpful and valuable. (Frequency: one every three months.)

Just for you. Enjoy exclusive offers and special discounts delivered straight to your inbox. (Frequency: up to two per month.)

Our chefs are bubbling over with brilliant kitchen hints and tips to take your cooking skills to the next level. (Frequency: occasionally.)

We’d love to share with you news of any changes we’re making to improve our boxes.
(Frequency: occasionally.)

Stay in the loop with upcoming recipes or changes to our services in case you want another box, we’ll even add in some exclusive offers! (6 over 25 weeks)

We will entice your appetite and let you know which recipes are coming up in your box. (1 per week)

We aim to create imaginative recipes that work every time - do we hit the mark? You and your family are our expert taste-testers and we’d love your feedback. (In every box.)

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New: Bring inspiration from socials straight to HelloFresh.

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Share your favourite recipes from socials to your own cookbook

Discover your midweek inspiration

A couple of quick taps to share recipes and streamline meal planning

It only takes a minute

Scroll and tap on HelloFresh to save your chosen recipe in seconds

Final step to create your own cookbook

All your favourite recipes in one place, ready to cook

And voilà!

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For You

Your order

Handpicked for you

We picked {{meals}} meals we thought you’d like based on your {{link}}.

Your order is confirmed!

Tastes even better with

Subscribed to {{subscriptionQuantity}} per box

Your meals

Store for {{date}}

Store for

Treat yourself to a {{number}} meal

No problem! We’ll adjust your box size for this week, or you can select one more meal to stick with your regular plan.

Need fewer meals this week?

This option has just sold out! You will not be able to select it again once it has been removed from your box.

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You’ll get this in every box, starting on {{deliveryDate}}. Pause or cancel any time before your weekly payment is charged.

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While we enhance the app experience for Factor Form supplements, please keep using our website.

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AVAILABLE SUBSCRIPTIONS

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You can skip/unskip a week from {{ myMenu }}. Stopping your subscription will end your deliveries indefinitely.

We may be in touch with news and offers – you can manage your preferences under Notification Settings in the Account Area.

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A handpicked selection of our  favourite, quick cook and low cal recipes for pleasantly delicious surprise

Delivery date

{{ numberMeals }} recipes for {{ numberPeople }} people


Select a payment method that you would like to remove. Only payment methods not assigned to a subscription can be removed. 

Remove payment method

Your HelloFresh Cash applies automatically to future orders. While some older credits might not be able to be used with other rewards, we’ll always apply what you’re eligible for.

Something went wrong. Try again or contact Customer Care at https://www.hellofresh.co.uk/contact-us.

Frequently asked questions

No, your subscription will remain cancelled.

Will my subscription be reactivated if I make a one-time purchase?

A subscription offers weekly deliveries and our lowest price per serving. In contrast, a one-time purchase offers flexibility to order when you want, without a recurring commitment.

What’s the difference between a subscription and one-time purchase?

Yes, you can view upcoming menus for the next 4 weeks on our website. Just go to My Menu on our homepage to start browsing.

Can I view the menu before proceeding?

Choose order type

What you get

You can only use one promo code at a time. Applying a new one will replace your current discount or benefit.

What’s your promo code?

Box {{boxNumber}}

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After your 3rd box with an active subscription

Access our new free loyalty program and earn tasty benefits.

Track deliveries, swap meals and manage your plan.

Get the most out of HelloFresh—download our app.

Assembling your box

Delivered on {{deliveryDate}}

Expected {{deliveryDate}}, between {{deliveryTime}}

Meals selected

Out for delivery

Update Your Free Add-on

From quick meals and breakfast, to sides, accompaniments and desserts

Select your free extra

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You can still change your meals if you like.

Change meals

You can track the delivery status of your box here.

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You can keep this selection, choose from 100+ monthly options or skip the second box.

Frequently Asked Questions

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