The price of your delivery depends on the size of box you order and the meals or Add-ons you select each week. Take a look at all our recipes and pricing options below.

If you choose a Premium meal or extra, you will see an extra charge for these goodies, separate to your normal meal box. Any additional charges are stated on the menu and your order total will update if you select them for an upcoming order.

Click on the button below to check if you have any credit on your HelloFresh account:

Credit will always apply against your next full price order if it's added to your account before the deadline, which is 11:59 PM five days prior to your delivery.

To enable you to order from us, we will create a customer account for you after your registration. In order to protect your customer account from access by third parties, we store your username and password, making your account only accessible by you, with your login details.

In order for us to deliver the boxes to your door, we store your contact data, order and delivery time, and payment information. You can voluntarily provide your phone number so that we can contact you in case of delays or problems delivering your box.

HelloFresh values your privacy, for more information about how HelloFresh processes your personal data please see our privacy policy.

If you would prefer we did not have this information, you can request for it to be erased by submitting your request here. This process of erasure can take up to 28 days, but we can assure you that we will no longer keep any of your details or contact you in the future.

Initially £1 will be taken from your account to authorise the payment details. This is to validate that the card is correct and for us to process an order for you. The payment will be refunded back to you within 3-5 working days.

This applies to all of our orders (even free boxes) so that we can ensure we have current payment details in place for people who are starting an ongoing subscription.

All of our meat and poultry is farm assured and our supplying farms undergo regular animal welfare audits. We source our ingredients from committed suppliers who must pass through a Supplier Approval Process before supplying HelloFresh.

We only accept products from suppliers that hold certification from the leading auditing standards and we maintain close relationships, including regular visits, to ensure that the ingredients we supply to you are of the highest possible quality and the perfect fit for our delicious recipes.

Sometimes, you may see what looks like two payments for the same transaction. When we process your payment, a pending transaction can appear on your statement. This is what's called a 'shadow payment' where your bank is authorising the payment.

If you have been charged for both transactions, please contact us.