Unfortunately, we don’t have an option for one-off orders. However, we are a flexible subscription service, and you can skip weeks and deactivate your subscription at any time if you aren’t ready to receive a delivery every week.
Alternatively, you can change the frequency you receive your boxes, if you don't want a box every week:
Change The Frequency Of My Deliveries
Just make sure any changes are made to your order by the deadline, which is 11:59 PM five days prior to your delivery.
We’re a meal kit delivery service designed to make dinnertime simple and delicious!
How do we do this? By delivering fresh, seasonal ingredients and easy-to-follow recipe cards right to your door, making it quick and easy for you to cook wholesome dinners the entire household will love.
How does it work? You select your meals to create your perfect menu, and we’ll deliver the exact amounts of everything you need to make the meal. You’ll just need to have a few pantry staples on hand (don’t worry - it’s just a few basics and you can check what you'll need when you select your meals).
We run a flexible subscription, so there’s no scary lock-in terms or cancellation fees. And the best part? You can manage your account on the go via our free HelloFresh app. Just make sure any changes are made before the deadline, which is 11:59 PM five days prior to your delivery.
Click on the button below to cancel your subscription. Please mark your reason for stopping your deliveries, and leave some feedback to help us improve our service.
If something has gone wrong with your deliveries, please chat with us.
You will receive an email confirming your cancellation, please retain this for future reference.
Remember any changes to your subscription must be made by the deadline, which is 11:59 PM five days prior to your delivery.
You can change the meals for your first order by clicking on the button below and logging in, just make sure any changes are made prior to the deadline, which is 11:59PM five days before your delivery day:
Any other changes (such as delivery changes or cancellations) must be requested by contacting us.
Click on the button below to cancel your subscription. Please mark your reason for stopping your deliveries, and leave some feedback to help us improve our service.
If something has gone wrong with your deliveries, please chat with us.
You will receive an email confirming your cancellation, please retain this for future reference.
Remember any changes to your subscription must be made by the deadline, which is 11:59 PM five days prior to your delivery.
Please note, if you are using the app you will be taken to our website and may need to log in again. Please chat with us if you are unable to do so.
All changes (including meal swaps, skipping deliveries, changing your box type and cancelling your subscription) need to be made by the deadline, which is 11:59 PM five days prior to your delivery.
This is so we can give our suppliers enough notice to provide us with the exact quantities we need. We try to reduce food waste as much as possible, so we need the deadline to make this happen. Click on the button below to manage all of your upcoming deliveries: