We're sorry to hear you're missing a recipe card, but don't worry, we've got you covered. Our recipe cards are stored in our recipe archive and on your weekly menu. Click on the button below and select the meal you'd like to cook. You can even download a printable PDF by clicking 'Download' under the Nutritional information.

Alternatively use our app. Just select the meal you want to cook and scroll through the cooking stages. It even includes a built-in timer!

To browse through our past recipes, click on the icon below and log in to see our recipe archive. If you see one that takes your fancy, click into the recipe and favourite it using the heart icon and start to build your own personalised recipe archive, all favourited recipes will save in your account under 'Favourite Recipes'.

We want to make it easier than ever to eat sustainably. 'Carbon Conscious' recipes have the smallest carbon footprint of the weekly menu and produce 50% less emissions.

To help you make informed decisions when choosing your weekly menu, we've measured the environmental impact of our recipes by looking at the CO2 equivalents (CO2e) emitted. CO2e focuses on all greenhouse gases that have a global warming potential (including methane and carbon dioxide) rather than just CO2, to give a more accurate measure of their environmental impact.

HowGood is the world’s largest product and ingredient sustainability database and has partnered with HelloFresh to help us measure the CO2e impact of the ingredients used for our recipes.

We're sorry to hear you're missing a recipe card, but don't worry, we've got you covered. Our recipe cards are stored in our recipe archive and on your weekly menu. Click on the button below and select the meal you'd like to cook. You can even download a printable PDF by clicking 'Download' under the Nutritional information.

Alternatively use our app. Just select the meal you want to cook and scroll through the cooking stages. It even includes a built-in timer!

Nutritional information can be found throughout the website, just select the recipe you want the nutritional information for and then click 'see full recipe'. This information can also be found on our app and on the recipe cards in your box. Please click on the button below and log in to reach your weekly menu page where you can select recipes.

All of our meat and poultry is farm assured and our supplying farms undergo regular animal welfare audits. We source our ingredients from committed suppliers who must pass through a Supplier Approval Process before supplying HelloFresh.

We only accept products from suppliers that hold certification from the leading auditing standards and we maintain close relationships, including regular visits, to ensure that the ingredients we supply to you are of the highest possible quality and the perfect fit for our delicious recipes.

HelloFresh has a variety of recipes that could potentially contain an allergen. Ingredients are stored separately in order to minimise cross-contamination.

Most ingredients pass through HelloFresh to you sealed in the packages they were received in, however, there is a small chance of cross-contamination so we cannot guarantee that a recipe is free of a particular allergen.

At the moment we don't offer specific allergy preferences. We do list all of the allergens on our recipe cards, and on the website when you're selecting your recipes. We highlight specific ingredients that contain one or more of the fourteen major allergens.

We leave it to our customers to review the ingredients and determine which recipes best suit their dietary needs.

All of our allergens are labelled on our upcoming recipes and our ingredient packaging so you can see exactly what’s going into your recipes to make your meal choice.

However, as our suppliers and packing team handle such a wide range of ingredients, we cannot guarantee that no traces of other allergens may be present. For this reason, we can’t offer a gluten free or dairy free preference. Similarly, some of our meat suppliers are certified Halal whilst others are not, so we are unable to guarantee a meal plan suitable for those following a Halal diet.

As a general rule, our meat will always have an expiry date of at least three days from the date of delivery. Other ingredients' freshness can vary but are all designed to last the week.

We'd advise you to plan your meals with the freshness of items in mind, using products such as fish with shorter expiry dates at the start of the week. Check the recipe cards for any eat me first or eat me early messages which are there as a guide to consuming your recipes.

If you wish, you can freeze your meat for up to three months, as long as you do so before the use-by date.

When you're placing your first order you can select a veggie preference or if you are already a customer you can change your preference to include veggie recipes.

Click on the button below to change your preference.

We offer a range of veggie recipes which vary each week and we don't guarantee vegan options. Recipes are available on the website up to four weeks in advance so it’s worth taking a look and making your choices in the weeks prior to your delivery.

We’re a meal kit delivery service designed to make dinnertime simple and delicious!

How do we do this? By delivering fresh, seasonal ingredients and easy-to-follow recipe cards right to your door, making it quick and easy for you to cook wholesome dinners the entire household will love.

How does it work? You select your meals to create your perfect menu, and we’ll deliver the exact amounts of everything you need to make the meal. You’ll just need to have a few pantry staples on hand (don’t worry - it’s just a few basics and you can check what you'll need when you select your meals).

We run a flexible subscription, so there’s no scary lock-in terms or cancellation fees. And the best part? You can manage your account on the go via our free HelloFresh app. Just make sure any changes are made before the deadline, which is 11:59 PM five days prior to your delivery.

In your box, you'll receive step-by-step recipe cards, an insulated cool bag with ice packs containing all your meat, prepped veg and dairy products, and all the portioned out ingredients you need to easily create delicious dinners.

The only ingredients you need at home are some basic pantry items, which will be listed on the recipe card. You can also check which items you'll need in advance when selecting your meals.

The price of your delivery depends on the size of box you order and the meals or Add-ons you select each week. Take a look at all our recipes and pricing options below.

If you choose a Premium meal or extra, you will see an extra charge for these goodies, separate to your normal meal box. Any additional charges are stated on the menu and your order total will update if you select them for an upcoming order.

Click on the button below to view your menu, where you can select your recipes up to four weeks in advance. Use the - and + icons to remove or add meals, and don't forget to save your selections.

Remember to make changes to your upcoming order before the deadline, which is 11:59 PM five days prior to your delivery.

Click on the link below to redeem your gift card:

Add in your gift code under 'Redeem your Gift Card' and then follow the steps. We do ask you for your card details, but this is just for authorisation, we will not take a payment. Alternatively, if you have any questions related specifically to our gift cards click here and scroll down to view our FAQs on purchasing and redeeming a HelloFresh gift card.

Make sure you select your recipes and make any changes by the deadline, which is 11:59 PM five days prior to your delivery.

We're sorry to hear that.

First, please double check your box, including the cool pouch. The cool pouch is separate to the meal kit bags and contains your dairy, meat and prepped veg.

If it looks like an ingredient is still missing or packed incorrectly, please let us know so we can make this right.

We're sorry to hear you've received an ingredient that is not up to the high standards we expect.

Some of our meat products are vacuum sealed which removes oxygen from the packaging and can cause a particular smell. Allow the meat to sit for a few minutes and the smell should pass.

Please chat with us about your concerns and take pictures where necessary. We take all these cases seriously and will be sure to make it up to you.

Responsible ingredient sourcing means getting to know our suppliers far beyond the specifications we can read on a label. We aim to get as close to the source of our supply as possible, to ensure freshness whilst minimising extra food miles, warehousing and food waste in the supply chain.

You can find out more about all our wonderful suppliers on our website, through ‘Our Suppliers’ page or contact us for specific enquiries. For all other branded products, please contact the manufacturer.

Some of our suppliers are certified organic, but the most important factor to us when sourcing ingredients for you is that we work with specialist suppliers who engage in sustainable practices, and that we focus on flavour, making sure we bring you the most delicious ingredients possible.

Sourcing fresh produce is our bread and butter and our supply team are confident that our suppliers source for us not only the best quality, but also ethical and sustainable produce.

We offer two referral schemes for new customers to use towards their first HelloFresh box.

From time to time, you'll have the opportunity to give a free HelloFresh box to a friend or family member and you'll always have the option to send them a discount voucher. If they use your discount voucher, you will get rewarded with some HelloFresh credit, it's a win-win.

Don't forget, we are a weekly subscription service, so when your friends and family redeem their voucher, they will continue recieving weekly deliveries after their first free or discounted box, unless they skip or cancel their subscription before the deadline, which is 11:59 PM five days prior to their delivery.