How to cancel a HelloFresh subscription
Find out how you can cancel HelloFresh subscriptions. Or, if you’re still enjoying serving up delicious home-cooked dinners with HelloFresh, below you’ll find our latest offers available to new and current subscribers.
Find out how you can cancel HelloFresh subscriptions. Or, if you’re still enjoying serving up delicious home-cooked dinners with HelloFresh, below you’ll find our latest offers available to new and current subscribers.
HelloFresh commitments - pause, skip or cancel at any time
Benefits
Deliciousness
Our chef-created recipes are tested 200 times to ensure your meals are as delicious to eat as they are easy to make.
Simplicity
From step-by-step recipes to no-hassle account changes, we make your life easier every way we can.
Flexibility
We accommodate every appetite, household size, and schedule. Need to skip a week or cancel? No problem.
Stress-free
Take back your evenings with fewer trips to the store, pre-planned meals, and little cleanup.
Dietarily diverse
Picky appetites welcome! Tell us what you like and don’t like, and we’ll recommend something delicious.
No waste
It’s easy being green with our pre-measured ingredients and recyclable materials.
Find out more about our HelloFresh cancellation policy
How can I cancel a HelloFresh subscription in the UK?
It’s easy to cancel your HelloFresh subscription. Simply follow these steps:
1. Sign in to your HelloFresh account
2. At the top of the page, click on your name and then select ‘Settings’
3. Select the subscription you’d like to cancel from the green tabs.
4. Select ‘Cancel my subscription’ in the bottom right hand corner.
5. The final screen will confirm ‘Your subscription is now deactivated’, then click close to confirm.
6. You will be sent an email confirming your subscription cancellation, keep it for future reference.
Remember to update your account by our deadline, which is 11:59 PM five days prior to your delivery.
1. Sign in to your HelloFresh account
2. At the top of the page, click on your name and then select ‘Settings’
3. Select the subscription you’d like to cancel from the green tabs.
4. Select ‘Cancel my subscription’ in the bottom right hand corner.
5. The final screen will confirm ‘Your subscription is now deactivated’, then click close to confirm.
6. You will be sent an email confirming your subscription cancellation, keep it for future reference.
Remember to update your account by our deadline, which is 11:59 PM five days prior to your delivery.
How to restart my HelloFresh subscription
To reactivate your subscription, simply login to your account and a message will appear asking you to reactivate your account. Click 'Reactivate now' and your subscription will restart. Then you can start selecting your favourite recipes for your next delivery, starting at just £3.15 per portion.
If you can't see a login page, you might already be logged in. You can check the top-right corner of the page for your name – if it appears, you are already logged in. If you're having trouble restarting your subscription, you can contact our friendly customer services team for help.
If you can't see a login page, you might already be logged in. You can check the top-right corner of the page for your name – if it appears, you are already logged in. If you're having trouble restarting your subscription, you can contact our friendly customer services team for help.
Make home cooking easy with HelloFresh
Not sure what to make for dinner? Receive the most delicious easy-to-cook meals at your door every week. Packed to stay fresh, our meal kits fit perfectly into your fridge and come with super easy recipes that turn out amazing every time.
Not sure what to make for dinner? Receive the most delicious easy-to-cook meals at your door every week. Packed to stay fresh, our meal kits fit perfectly into your fridge and come with super easy recipes that turn out amazing every time.